Free Technical Advice
+44 (0) 1634 294 001

 

 

Laserchrom HPLC Equipment
Laserchrom HPLC and GPC Equipment Service Contracts
 
HPLC systems work best if they are serviced on a regular basis. We recommend every 6 months for equipment used every day, for equipment used less often every 12 months. Laserchrom now offer a choice of how to keep your Laserchrom HPLC system at its peak efficiency. We may be able to service other manufacturers HPLC systems. Please call us to discuss on 01634 294 001 or send an email service@laserchrom.co.uk
 
Option 1 - Standard Service Contract

Our Standard Service Contract entitles the customer to one preventative maintenance visit per year at a cost of 5%* of the purchase price of the Laserchrom equipment (+ parts + VAT) per year.

Example: The standard service contract for a £12,000 HPLC system would cost £600.00 (+ parts + VAT)

 
Option 2 - Gold Service Contract

Our Gold Service Contract entitles the customer to two preventative maintenance visits per year at a cost of 7%* of the purchase price of the Laserchrom equipment (+ parts + VAT) per year.

Example: The gold service contract for a £12,000 HPLC system would cost £840.00 (+ parts + VAT)

 
Option 3 - Investors in People
A one off price of 7%* of the purchase price of your equipment entitles you to one place on our 2 day servicing course at our head office in Rochester, Kent (worth £500) and a visit by a qualified person to your laboratory to guide you through the first preventative maintenance procedure carried out after the training.
 
For all options call outs between preventative maintenace visits will be charged on an ad hoc basis at £500/day, or part thereof (+ parts + VAT).
 
*Terms & Conditions
1. Service contracts available to equipment based on the UK mainland.
2. Minimum charges apply: Option 1 £500.00 <300mile from Laserchrom office in Kent

£750.00 >300 mile from Laserchrom office in Kent
  Option 2 £800.00 <300mile from Laserchrom office in Kent
  £1200.00 >300 mile from Laserchrom office in Kent
  Option 3 £800.00
Prices do not include VAT
3. Call out charges will be calculated including travelling times from our head office.
4. Site visits following a call out will be made as soon as possible. We will endeavour for this to be the next working day but cannot guarantee this. Priority will be given to those customers with a service contract.
5.Parts will be charged at the prices shown on our website.

 

 


Counter Graphic